Practical Leadership Lessons During Crisis

practical leadership lessons

Converting Brand Crisis to Brand Opportunity

Our current situation is one of disruption, fear, and uncertainty. However, there is one thing we do know with certainty. This situation will end, and the rebuilding will begin.

In the meantime:

  1. Be transparent and empathetic
  2. Be visible and consistent
  3. Be positive

Below are a series of articles highlighting practical leadership lessons during a crisis:

A CIO’s Checklist for Executing the COVID Pivot

The checklist presented in this article will help you better understand the issues being faced by corporate CIO’s and help guide you through the meaningful and helpful conversations you should have that help them solve their business problems.  This checklist will help you focus your efforts to help your customers solve their challenges with innovative and timely solutions.

Full Story:


Look to military strategy to lead through this crisis

Military strategy can be a road map for entrepreneurs leading their startups through the pandemic, write Army Maj. Tom Gaines and Chicago Booth adjunct professor Gregory Bunch. Start with defending the business and workers by implementing safety protocols, then determine which tasks take priority and follow up with decisions, they write.

Full Story: How to Lead Organizations Through the COVID-19 Crisis


5 Practical C’s for Leading in a Crisis/Downturn

Following are highlights from a recent email from Verne Harnish, founder of EO and author of The Rockefeller Habits, at Scaling Up: “Panic is contagious; but so is leadership.  It’s time to rise up as leaders.

With over 38 years of watching the best leaders handle a crisis, Verne Harnish has created a concise and practical one-pager detailing the 5 Cs of leadership in a crisis/downturn. Here are the five:

  1. Communicate Daily – the #1 action – maybe even twice per day
  2. Customer/Community Support – give, give, give with no expectation of return
  3. Clean Up and Catch Up – time for spring cleaning to keep people proactive and occupied
  4. Cash, Cash, Cash – engage the entire team to help – plus info on SBA Loans (US-centric, I realize)
  5. Calm and Considerate – breathe!!


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