Marketing Strategies During Challenging Times
It’s hard to think about marketing during challenging times, but now is not the time to go silent. Your brand could be connecting with its prospects during this down time so it’s ready to thrive when the clouds clear. Here are 7 strategies to boost your business during COVID-19:
1. Expand Your Value Proposition
Look to expand your value proposition to adjust to the current needs of your customers due to the new reality of doing business. Consider creating new packages, adjusting terms, and developing offers that provide comfort and peace of mind for your customers business livelihood and employees.
2. Communicate With Your Customers
Consistently reach out to current customers, starting with a letter from the CEO on how your company plans to help customers through this challenge, followed by important product/service updates, information on how to access services remotely, and other digital solutions for uncertain times.
3. Exemplify Knowledge Leadership
Demonstrate thought leadership with timely, educational content in the form of blogs, guides, informative webinars, and product education designed to help your customers address the biggest issues they are facing right now. Engage in the conversation your customers are having right now.
4. Focus on Your Most Profitable Offerings
Review your offers, remove unprofitable aspects of your business and pare back on everything except your most profitable offerings while looking at opportunities for possible new revenue streams.
5. Create Optimal Website Experiences
Ensure that your website creates optimal experiences for your visitors. Have the messaging, tone and images mirror the present reality while providing a positive envisioned future. Make sure that information is easy to find and form easy to fill out. Consider adding chat to facilitate real-time with customers and prospects.
6. Keep Marketing
Don’t stop. If you’re open for business in any capacity right now, you want people to know it. Buyers face limitations like never before in modern times and are looking for alternatives that you may be able to provide. Social media and education-based emails may be particularly effective right now.
7. Audience Expansion Over Revenue Maximization
Pursue sales and stay in the game, but prioritize building your lists, expanding your pixeled audiences, and cutting through the noise to get your message out there to reach your ideal targets. Use this time to create the connections and build up your future pipeline.
Have Questions? Need Help? Let’s Talk.
Dunamis Marketing
Dunamis Marketing is a fully managed marketing services provider helping IT companies generate leads, communicate effectively, and reach new audiences. We specialize in end-to-end marketing, go-to-market strategy, and building online presence through our proprietary content marketing automation platform and highly targeted campaign strategy and execution.