Customer and Partner Experience
Reach customers and partners with an engaging journey.
Customers and partners are the reasons for your success. Today’s marketplace demands having an easy to navigate website, easy to find product and service information, quick purchase process and portal, partner program and other important features to facilitate the buying process. At Dunamis Marketing, we understand the customer journey and we take the time to review that journey with you to ensure that you are following the correct steps to reach your goals and provide amazing customer and partner experiences.
We can provide the assessment and recommendations to make your website and processes more intuitive and user friendly. We thoroughly review your website, chat, email and phone support to ensure your teams and processes are efficient. We also review your purchase process and report on areas such as ease of use, communication roadblocks and technical improvements.
Establish Your Presence. Relevantly Connect. Successfully Scale.
We leverage our experience and knowledge in digital marketing to create successful and impactful websites, microsites, and campaign launch activities. We work closely with your team to provide proper training to ensure any launch a success.
What We Do:
- Design and Develop Websites and Microsites
- Nurture Campaigns and Landing Page Development
- Online Ads and Sponsored Content
- Package and Offer Creation
- Customer Experience and Journey Analysis
- Content Creation and Copywriting
- Marketing Technology Integrations and Consultation
- Develop an Executional Plan
Why you need Conversion Rate Optimization?
To acquire your website visitors and convert existing leads in a shorter amount of time. We believe that CRO is a series of constant testing and improvements across all areas of your digital landscape.
Within 3 months, increased customer retention to 82% and renewal rate to 80% with a comprehensive customer experience management strategy to secure predictable revenue and provide insights into acquisition.